PRIVACY POLICY

A LEGAL DISCLAIMER

This Privacy Policy applies to Faceboss Aesthetics. (along with all subsidiaries, affiliates, successors and assigns thereof, referred to hereinafter collectively as “Faceboss Aesthetics”, “we”, “our” and/or “us”), our websites and services. Faceboss Aesthetics knows that you care how information about you is used and shared, and we appreciate your expectation that we will do so carefully and sensibly.

By visiting this or another Faceboss Aesthetics website displaying this Privacy Policy or a link thereto (a “Website”, or collectively the “Websites”), or by otherwise interacting with Faceboss Aesthetics, you agree to accept the practices described in this Privacy Policy. This Privacy Policy is further subject to the Faceboss Aesthetics Services Agreement related to the Faceboss Aesthetics services you utilise and/or purchase. For questions on this Privacy Policy, please contact our team via the contact information found on this Website.

Faceboss Aesthetics values your privacy and is dedicated to protecting your personal information and providing you with notice about what personally identifiable information we collect and how it is used, what choices you have regarding the collection, use and distribution of that information, the security procedures we implement to protect that information, and what access you may have to correct any inaccuracies in the information we have collected from you.

What Information Is Collected

We receive and store any information you enter on our Websites or give us in any other way, such as via telephone, electronic mail, online or otherwise. For example, this information may be collected when you contact us for customer support.

Here are the types of information we gather
Contact Information: We collect and retain personal contact information that you submit to us voluntarily and this includes, but is not limited to, your name, mailing address, web address, telephone number, and e-mail address. This information may include your full name, mailing address, phone number, email address, and, where provided, your fax number. Such contact information may be used, for example, to communicate with you when necessary with respect to transactions. Additionally, we may collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Websites.

Financial Information

We collect and retain certain financial information from when you purchase our products and services. For example, when you sign up for any other product or service through Faceboss Aesthetics, we require you to provide a credit card number and billing address before we will process that application. We will not sell, share or rent any financial information collected from you except as disclosed in this Privacy Policy or as necessary to fulfil any order for our products or services.

Demographic Information

We may collect and store anonymous demographic information (such as your postcode, gender, and age) and use this data to tailor your experience on our Websites, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers, and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties.

Other Information

We collect and store certain types of information whenever you interact with us. For example, our servers track the type of web browser you are using and the page from which you linked. Additionally, we log IP addresses (a unique number assigned to every computer on the Internet) to improve security, analyse trends, and administer the Websites. We may track your movement within the Websites, the third-party website pages from which you were referred, access times, and browser types. This information helps us gauge the effectiveness of our Websites, track statistical data, and improve the products and services we provide. We collect this information to better understand what services our customers need and identify areas for improvement on the Websites. We may use such information for marketing purposes and to send you information that we believe might be of interest. Additionally, such information may be shared with partners, market researchers, and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated information shared with third parties.

We may supplement the information you provide to us by acquiring publicly or commercially available information from the public domain or third parties, for instance, to verify your address, update your information, or create a profile of your preferences. We link your personally identifiable information to information in this profile to improve the content of the Websites for you or to inform you about products or services that we think may interest you. From time to time, we may also ask you to participate in surveys or other communications conducted by us or third parties to help us improve the Websites or the products and services we provide.

Cookies

The Websites use “cookies” for purposes such as enhancing your online experience by making it easier for you to navigate through the Websites and enabling certain features to work better. Cookies are text files commonly deposited by websites on a user’s hard drive when the user visits a website. The file identifies a user’s computer and can record the user’s preferences and other data about their website visit. We do not extract information about individual users during this process.

Your web browser may allow you to disable cookies; however, please note that certain services may not function correctly without them, and your experience on our Websites may be hindered.

Third Party Cookies

We may use third-party advertising companies to serve ads on our behalf across the Internet. These companies may collect and use information about your visits to this and other websites, as well as your interactions with our products and services, to provide advertisements about goods and services that may interest you. However, no personally identifiable information (such as your name, address, email address, or telephone number) will be connected with such information. They may use details about your visits to this and other websites to target advertisements for goods and services and to track user responses to advertisements. These targeted advertisements may appear on our Websites or other sites you visit.

The anonymous information is collected through the use of a pixel tag or cookies, which are industry-standard technologies used by most major websites. If you do not want such companies to collect this information, you may opt out.

To learn more about the use of this information or to choose not to have it used by certain third-party advertising partners, please visit the Network Advertising Initiative at http://www.networkadvertising.org/choices. Please note that if you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.

Web Beacons

The Websites may contain electronic images (called a "single-pixel GIF" or a "web beacon") that allow a website to track the effectiveness of marketing campaigns. No personally identifiable information will be transmitted via web beacons.

Telephone Recording and Monitoring

To ensure Faceboss Aesthetics customers receive quality service, Faceboss Aesthetics selects phone calls for recording and/or monitoring. These calls, between Faceboss Aesthetics customers (or potential customers) and employees, are evaluated by Faceboss Aesthetics representatives. This is to guarantee that prompt, consistent assistance and accurate information are delivered in a professional manner.

By contacting Faceboss Aesthetics, creating an account with Faceboss Aesthetics, or otherwise utilising any Faceboss Aesthetics products or services, you hereby consent to such call recording and/or monitoring.

How Personal Information Is Used

We receive and store any personal information you enter on our Websites or voluntarily provide to us in any other way, and we may use it to contact you from time to time. We take steps to ensure that only employees who need access to your personal information to fulfil their employment duties will have access to it.

By registering on a Website and providing your telephone number, you agree that this action constitutes a purchase, enquiry, and/or application for the purposes of telemarketing laws. Regardless of whether your telephone and/or mobile number is listed with the TPS, you are providing your express written consent to receive future information (including telemarketing) about products and services from us and/or our affiliates. You agree and consent to our contacting you using the information you have provided or will provide to us.

This means we may contact you by email, phone and/or mobile number (including using automated dialling equipment and/or pre-recorded calls), text (SMS) messages, social networks, or any other communication method your wireless or telecommunications device is capable of receiving (e.g. video, etc.). From time to time, we may also send you information or offers to the postal address or email address we have on file (as further outlined in this Privacy Policy).

You further acknowledge that you are not required to agree, directly or indirectly, or to enter into any agreement regarding our telemarketing efforts as a condition of purchasing any goods or services from us or our affiliates.

Electronic Mail

From time to time, Faceboss Aesthetics may use your personal information to contact you by email concerning our services. These communications are often intended to inform you of important information regarding your account or about general services provided by Faceboss Aesthetics and/or its affiliates.

If you do not wish to receive emails from us or our affiliates regarding new services, please click the “unsubscribe” link included at the bottom of any email you receive from us. However, to fulfil our service obligations to you, we will continue to send you emails related to your account administration, as well as any necessary information, such as renewal notices and instructions.

By providing us with your email address, you consent to receiving communications from us electronically, and all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Service Related Uses

We may use your personal information to contact you about the goods or services you have purchased from us, or for other purposes in which you have expressed an interest, for example, if you have contacted customer service or made an enquiry. We will also provide you with service and account related announcements. For instance, if the delivery of a service or product is delayed we might send you an email, or other message, or if there is some service issue with something you might have ordered. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us.

Protection of Faceboss Aesthetics and Others

We may release account and other personal information when we are required to do so by law, court order, subpoena, or other government or law enforcement authority or regulatory agency, including ICANN, in order to enforce or apply our Services Agreement or other agreements, or when we believe in good faith that disclosing this information is necessary or advisable, such as to protect the rights, property, or safety of Faceboss Aesthetics, our users, or others. This includes exchanging information with other companies and organisations for fraud protection, credit risk reduction, or other similar purposes.

Sites Other Than Faceboss Aesthetics

Faceboss Aesthetics has no control over and is not responsible for the privacy policies or information-gathering practices of other websites, including those to which we may link and those which may link to us. We strongly recommend that you review the privacy policies of every online service you use before submitting any personal information and direct any concerns to the site administrator of that website.

How Long We Keep Your Personal Data

We keep information only for as long as we need it to provide you services, manage our business or as required by law or contract. Where you have a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Sites. If you have any questions about how long we will keep your specific data, please contact us.

How We Keep Your Personal Data Safe

We work to protect the security of your financial information during transmission by using Secure Sockets Layer ("SSL") software, which encrypts the information you input on the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorised access to your computer, and to be sure to sign off when you are finished using a shared computer.

Limitation Of Liability

Faceboss Aesthetics assumes no responsibility or liability with regard to any theft, loss, alteration, or misuse of personal or other information lawfully provided by Faceboss Aesthetics to third parties, or with regard to the failure of any third party to abide by this privacy policy or such third party’s own privacy policy.

Contacting Us

If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us at info@facebossaesthetics.co.uk or by mail at Courtsole Farm, Pond Hill, Cliffe, Rochester ME3 7QS